Privacy Policy
Effective Date: April 6, 2026
Last Updated: April 6, 2026
At Regroup (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through this website.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, use our chat feature, or otherwise interact with us online.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Company name
Job title
Information submitted through contact forms or quote request forms
Messages submitted through live chat or contact requests
We may also collect certain non-personal or technical information automatically, including:
IP address
Browser type
Device type
Pages visited
Time spent on the site
Referral source
Cookie and analytics data
2. How We Use Your Information
We may use your information to:
Respond to inquiries or requests
Provide information about our services
Follow up on quote requests or consultations
Improve website performance and user experience
Operate live chat or contact tools
Monitor website usage and analytics
Communicate with you about services, updates, or relevant business matters
Maintain security and prevent misuse of the website
3. How Information Is Collected
Information may be collected when you:
Fill out a contact form
Submit a quote request
Use our live chat feature
Contact us by email or phone through the website
Browse the site while cookies or analytics tools are active
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
Improve site functionality
Understand how visitors use the site
Support analytics and performance tracking
Remember user preferences
Help us improve content and user experience
We may use third-party tools such as:
Wix (website platform, forms, hosting, and chat)
Google Analytics
Google Tag Manager or similar analytics / tracking tools
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
For more information, please see our Cookies Policy.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate the website or deliver services, including website hosting, analytics, form handling, and communication tools.
We may also disclose information where required by law, regulation, court order, or to protect our legal rights.
6. Data Storage and Security
We take reasonable administrative, technical, and organizational steps to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no website or online transmission can be guaranteed to be completely secure. By using this website, you acknowledge that transmission of information over the internet is at your own risk.
7. Retention of Information
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by law, recordkeeping obligations, or legitimate business needs.
8. Third-Party Services and Links
This website may contain links to third-party websites or use third-party tools. We are not responsible for the privacy practices, content, or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Canadian Privacy Rights
If you are located in Canada, your personal information may be subject to applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable. You may request access to, correction of, or additional information about the personal information we hold about you, subject to legal and operational limitations.
10. Children’s Privacy
This website is intended for business and professional audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Regroup
544 Hespeler Rd.
Cambridge, ON N1R 6J8
Toll-free: 1-888-824-0010
servicenow@regroupbenefits.com